At Lockton, we’re passionate about helping our people achieve their ultimate potential. Our people are curious, action-oriented and always striving to make ourselves and those around us better. We’re active listeners working to ensure understanding and problem solvers developing innovative solutions. If you can see yourself delivering excellent service to clients, giving back to our communities and being a part of our caring culture, you belong here.
Your Responsibilities
The Technical Services Assistant will provide technical support to the Commercial Insurance department. This role is responsible for the new and renewal process and will assist the unit in other technical and clerical duties as assigned. (Entry Level Position) Monday-Friday from 10:30am-7pm.
Duties:
Assist in the new and renewal business process by:
Entering data then verifying the data is accurate and conforms to established procedures.
Completing and reviewing certificates as directed by the respective account team.
Preparing auto identification cards for the respective account team.
Fulfill daily certificate requests as required for each client by following Lockton’s quality procedures to ensure compliance.
Obtain flood determinations as needed by unit for insured locations.
Prepare correspondence and/or make calls to account team, certificate holders or clients as needed in a timely and professional manner.
Save all correspondence electronically.
Perform other work-related duties in accordance with detailed instructions from account team.
Protect the confidentiality of information learned by performing the duties of the position.
Qualifications
Requirements:
Bachelor's degree in Business or a related field and/or equivalent education or work experience.
General understanding of commercial property/casualty coverages is preferred but not required.
Strong working knowledge of MS Office Suite.
Strong attention to detail required.
Strong customer service skills required.
Ability to work in a deadline driven environment.
Equal Opportunity Statement
Lockton Companies is proud to provide everyone an equal opportunity to grow and advance. We are committed to an inclusive culture and environment where our people, clients and communities are treated with respect and dignity.
At Lockton, supporting diversity, equity and inclusion is ingrained in our values, and we believe that we are at our best when we fully embrace everyone. We strive to cultivate a caring culture that learns from, celebrates and thrives because of our breadth of differences. As such, we recognize that recruiting, developing and retaining people with diverse backgrounds and experiences is vital and enabling our people to thrive personally and professionally is critical to our long-term success.
How We Will Support You
At Lockton, we empower you to be true to yourself in all that you do. Your success is our success, and we provide opportunities to help you grow and create a rewarding career path, however you envision it.
We are ready to meet you where you are today, and as your needs change over time. In addition to industry-leading health insurance, we offer additional options to support your overall health and wellbeing.
Lockton is a global professional services firm with 10,500 Associates who advise clients on protecting their people, property and reputations. Lockton has grown to become the world's largest privately held, independent insurance broker by helping clients achieve their business objectives.
A few reasons Associates love working at Lockton include:
•Opportunities for growth and advancement, including paid training and professional development.
•12-week paid parental leave.
•A huge emphasis on community involvement.
•Frequent athletic and wellness events.
•Incredibly generous rewards; US Associates receive a Rolex for their 10-year anniversary!