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Senior Client Services Professional
This client-facing role provides assistance to our software clients, who are typically actuaries and other sophisticated users at major insurance companies. This includes understanding their needs and helping them use our tools to effectively accomplish their requirements; providing help with installation and technical support issues; and providing training, implementation, and customization assistance. This position reports directly to the Manager of Client Services. You will work directly with insurance company analysts and actuaries to understand their analysis issues, and to help them derive better ways to use our tools to solve their challenges. For example, this may involve more effective use of the system’s capabilities, customized reporting, or even using external VBA or
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